How do I get started with Supply Lens?
Get started with Supply Lens
The five steps from a brand new account to your first data arriving in Supply Lens, with a link to the guide for each one.
About 5 min
Follow these five steps and you will have an account, an Organisation, a connected system and your first data showing in Supply Lens.
Before you start
- Admin access to the app you want to connect, such as your web shop or ERP.
- API credentials or permission to authorise the connection, if the app needs them.
- A list of what you want to sync (products, orders, inventory and so on) and which way each should flow.
Steps
- Create your Supply Lens account. Register at app.supplylens.co.uk with an email address and password or a single sign-on (SSO) provider. See Create an account.
- Create your Organisation. This is your company's home in Supply Lens. You choose a plan as part of creating it. See Set up your Organisation.
- Create an Integration for your first app. Go to Settings → Integration setup → Integrations, click + ADD INTEGRATION, pick your app and follow the on-screen steps to authorise it. See Add an Integration.
- Add a Configuration for each document type. Click the Integration, click Configurations, then + Add. Choose the document type, whether Supply Lens should Send or Receive it, and click Save. See Add a Configuration.
- Receive and browse your data. Run the Integration with the Manual Operation buttons, or give it a schedule. Then open the matching screen in the menu: if you configured Orders, go to Sales → Orders. See Run an Integration manually.
Moving data between two systems
To send data from one Integration to another, you also need a Mapping, the rule that says where each Document goes. Add one as soon as you have two Integrations. See Add a Mapping.
Check it worked
- Your Organisation appears in your list of organisations and you can open it.
- Your Integration shows an Enabled badge on the Integrations screen.
- After a run, Documents appear on the screen for the document type you configured, for example Sales → Orders.
If something goes wrong
- Nothing arrives after a run. Check the Integration's Activation is set to Enabled, then see Fix connection or login failures.
- Data arrives but goes nowhere. You probably need a Mapping, or the Mapping is manual. See Fix a Document not reaching its target.
- Still stuck? Email the Support Team. We're happy to help.