BigCommerce settings

Every setting on the BigCommerce inventory, order, product update and shipment Configurations, what it does and when to change it.

The BigCommerce connector imports orders and product updates from BigCommerce, sends stock levels back and sends shipments. Its settings live on four Configurations: BigCommerce Inventory, BigCommerce Order, BigCommerce Product Update and BigCommerce Shipment.

Inventory

These settings are on the BigCommerce Inventory Configuration.

Setting	What it does	Values / default	When to change it
Adjustment reason `adjustmentReason`	The reason text set on inventory adjustments created in BigCommerce.	Text. Default `"Supply Lens inventory sync"`.	Change it if you want different wording in BigCommerce.
Assign to default allotment `assignToDefaultAllotment`	Assigns stock to the default BigCommerce allotment rather than to specific warehouse locations.	`true` or `false`. When off or not set, stock is spread across the configured BigCommerce warehouse locations.	Turn on if you don't use multiple locations in BigCommerce.

Order import

These settings are on the BigCommerce Order Configuration.

Setting	What it does	Values / default	When to change it
Setup date `setupDate`	Only orders created on or after this date are imported, so historical orders aren't pulled in at go-live.	Date. Set automatically when the Integration is first configured.	Not normally changed afterwards.
Last import date `lastImportDate`	The import watermark. Each run fetches only orders modified after it.	Date and time. Managed by the system.	Don't edit it by hand.
Import delay `importDelay`	Waits this long before importing an order, so other BigCommerce apps (a 3PL, fulfilment app or pricing engine) can update it first.	Duration, for example `00:05:00` for five minutes.	Add a delay if another app changes orders just after they arrive.
Include statuses `includeStatuses`	Only orders in one of these BigCommerce statuses are imported.	List of statuses. Empty means all.	Import only orders at a particular status.
Exclude statuses `excludeStatuses`	Orders in one of these statuses are skipped, even if they'd otherwise be imported.	List of statuses.	Skip statuses you don't want.
Use email as customer identifier `useEmailAsPartyIdentifier`	Adds the customer's email as a customer identifier, so the target system can match customers by email.	On or off.	Turn on when customers are best matched by email.
Default fulfilment location `defaultFulfillmentLocationId`	The fulfilment Location assigned to every imported order.	A Location ID.	Set it to the warehouse that fulfils BigCommerce orders.
Disable the expected payable tag `disableExpectedPayableTag`	Stops the expected payable tag being added. That tag is normally used to check that the calculated order total matches the expected amount.	On or off.	Turn on only to skip the total check.

Product updates

These settings are on the BigCommerce Product Update Configuration.

Setting	What it does	Values / default	When to change it
Setup date `setupDate`	Only product updates on or after this date are imported.	Date. Set automatically when the Integration is first configured.	Not normally changed afterwards.
Last import date `lastImportDate`	The import watermark for product updates.	Date and time. Managed by the system.	Don't edit it by hand.
Import delay `importDelay`	Waits this long before importing a product update, so other systems can change the product first.	Duration.	Add a delay if products are edited in several steps.
Tax rate ID `taxRateId`	The BigCommerce tax rate used as the basis for the product's tax rate on the imported Document.	A BigCommerce tax rate ID. Must be set.	Set it during setup, or product tax won't be handled properly.

Shipments

The BigCommerce Shipment Configuration uses only the base Integration settings. It has no settings of its own.