DespatchCloud settings

Every setting on the DespatchCloud Order and Shipment Configurations, from the order reference and shipping method map to the shipment reference.

The DespatchCloud connector sends orders to DespatchCloud and imports its shipments. The settings are on two Configurations: DespatchCloud Order and DespatchCloud Shipment.

Orders

These settings are on the DespatchCloud Order Configuration.

Setting	What it does	Values / default	When to change it
Use buyer order number as channel alt ID `useBuyerOrderNumberAsChannelAltId`	Sends the buyer's purchase order reference as DespatchCloud's `channel_alt_id` field, instead of the order reference.	On or off.	Turn on when orders should be tracked by the customer's PO number.
Shipping method map `shippingMethodMap`	A dictionary translating shipping method names from the source system into the method names DespatchCloud requires.	A dictionary of source name → DespatchCloud method name. No default is documented.	Map every shipping method your source system uses.

Shipment import

These settings are on the DespatchCloud Shipment Configuration.

Setting	What it does	Values / default	When to change it
Last import date `lastImportDate`	The import watermark. Each run fetches only shipments modified after this point.	Date and time. Managed by the system.	Don't edit it by hand.
Import delay `importDelay`	Waits before importing a shipment, so other systems can change it first.	A duration, for example `00:05:00` for five minutes.	Set it when another system changes shipments after they're created.
Reference source `referenceSource`	Which DespatchCloud field becomes the shipment reference. If the chosen field is empty, the process reference (`process_ref`) is used instead.	`ProcessRef` (default), `ChannelOrderId` or `ChannelAltId`.	Choose the field your downstream system can match shipments by. If you send the buyer's PO as `channel_alt_id`, consider `ChannelAltId`.